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Project Manager

Location: Remote

Role Overview
We are looking for a Project Manager to oversee property projects from concept to completion. This role is ideal for someone who is highly organised, detail-oriented, and experienced in managing timelines, budgets, and cross-functional teams to deliver high-quality results.

Apply for this role

Key Responsibilities

  • Plan, coordinate, and manage end-to-end project execution
  • Oversee budgets, timelines, and resource allocation
  • Liaise with contractors, designers, and stakeholders
  • Ensure projects meet quality standards and client expectations
  • Identify risks and implement effective solutions
  • Provide regular progress updates and reports

Requirements

  • Proven experience in project management (property or hospitality preferred)
  • Strong organisational and leadership skills
  • Excellent communication and stakeholder management abilities
  • Ability to manage multiple projects simultaneously
  • Proficiency in project management tools and software

What We Offer

  • Competitive salary
  • Collaborative and dynamic work environment
  • Opportunities for career progression

Guest Services Specialist (STR Experience)

Location: Remote

Role Overview
We are seeking a Guest Services Specialist with short-term rental (STR) experience to deliver exceptional guest experiences. This role suits someone proactive, customer-focused, and confident in handling guest interactions across multiple platforms.

Apply for this role

Key Responsibilities

  • Manage guest communication across booking platforms
  • Coordinate check-ins, check-outs, and guest support
  • Handle guest inquiries, issues, and special requests
  • Ensure a seamless and high-quality guest experience
  • Maintain accurate booking and guest records
  • Collaborate with housekeeping and operations teams

Requirements

  • Experience in short-term rentals or hospitality
  • Strong written and verbal communication skills
  • Familiarity with booking platforms (Airbnb, Booking.com, etc.)
  • Ability to multitask and manage high volumes of requests
  • Problem-solving skills and customer-first approach

What We Offer

  • Competitive salary
  • Supportive and fast-paced team environment
  • Growth opportunities within the organisation

Client Services Specialist (STR Experience)

Location: Remote

Role Overview
We are looking for a Client Services Specialist with STR experience to manage and nurture client relationships. This role is ideal for someone who is professional, responsive, and skilled in delivering excellent client communication and support.

Apply for this role

Key Responsibilities

  • Act as the main point of contact for property owners/clients
  • Manage client communications and expectations
  • Provide performance updates and reports on properties
  • Handle client inquiries, requests, and concerns
  • Coordinate with internal teams to ensure service delivery
  • Build and maintain strong client relationships

Requirements

  • Experience in short-term rentals or property management
  • Excellent communication and relationship management skills
  • Strong organisational and multitasking abilities
  • Ability to handle client expectations professionally
  • Familiarity with CRM or property management systems

What We Offer

  • Competitive salary
  • Collaborative and professional work environment
  • Opportunities for growth and development

Facilities Management Specialist

Location: Remote

Role Overview
We are seeking a Facilities Management Specialist to ensure all properties are maintained to the highest standards. This role is ideal for someone hands-on, organised, and experienced in managing maintenance operations efficiently.

 

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Key Responsibilities

  • Oversee property maintenance and repair schedules
  • Coordinate with contractors and service providers
  • Conduct regular property inspections
  • Ensure compliance with safety and maintenance standards
  • Respond promptly to maintenance issues and emergencies
  • Maintain accurate maintenance records and reports

Requirements

  • Experience in facilities or property management
  • Strong organisational and coordination skills
  • Knowledge of maintenance processes and compliance standards
  • Ability to manage multiple properties and tasks
  • Problem-solving skills and attention to detail

What We Offer

  • Competitive salary
  • Supportive and structured work environment
  • Opportunities for career advancement

Guest Service Member

Location: Remote

Role Overview
We are looking for a Guest Service Member to deliver an excellent experience to guests throughout their journey. This role is ideal for someone who is customer-focused, organised, and confident in handling guest communications and service requests.

Apply for this role

Key Responsibilities

  • Respond to guest enquiries via phone, email, and messaging platforms
  • Assist guests before, during, and after their stay
  • Handle bookings, check-in/check-out support, and special requests
  • Resolve guest issues professionally and efficiently
  • Maintain accurate guest records and service logs
  • Work closely with operations and housekeeping teams

Requirements

  • Previous customer service or hospitality experience preferred
  • Strong communication and interpersonal skills
  • Ability to handle multiple requests calmly and professionally
  • Detail-oriented with a service-driven mindset
  • Comfortable using booking or CRM systems

What We Offer

  • Competitive salary
  • Supportive and collaborative team environment
  • Opportunities for growth within the organisation

Management Assistant

Location: Remote

Role Overview
We are seeking a proactive Management Assistant to support senior management with daily operations and administrative tasks. This role is ideal for an organised professional who can manage priorities and support decision-making effectively.

Apply for this role

Key Responsibilities

  • Provide administrative and operational support to management
  • Coordinate schedules, meetings, and internal communications
  • Prepare reports, presentations, and documentation
  • Assist with process coordination and follow-ups
  • Maintain organised records and confidential information
  • Support cross-departmental coordination when required

Requirements

  • Previous administrative or assistant experience preferred
  • Strong organisational and time-management skills
  • Excellent written and verbal communication skills
  • High level of discretion and professionalism
  • Proficiency in common office and productivity tools

What We Offer

  • Competitive salary package
  • Exposure to senior leadership and business operations
  • Career development opportunities

Listings Team Member

Location: Remote

Role Overview
We are looking for a detail-oriented Listings Team Member to manage and optimise property listings across multiple platforms. This role is ideal for someone organised, tech-savvy, and focused on accuracy and presentation.

Apply for this role

Key Responsibilities

  • Create, update, and maintain property listings across channels
  • Ensure listing content, pricing, and availability are accurate
  • Upload images, descriptions, and amenities details
  • Coordinate with operations and marketing teams
  • Monitor listing performance and flag optimisation opportunities
  • Maintain consistency across all platforms

Requirements

  • Strong attention to detail and organisational skills
  • Comfortable working with online platforms and tools
  • Ability to manage repetitive tasks with accuracy
  • Experience with property or booking platforms is a plus
  • Reliable, structured, and deadline-focused

What We Offer

  • Competitive salary
  • Structured processes and clear responsibilities
  • Long-term growth opportunities

Client Service Coordinator

Location: Remote

Role Overview
We are seeking a Client Service Coordinator to act as a key link between clients and internal teams. This role is ideal for a professional who excels at coordination, communication, and maintaining high service standards.

Apply for this role

Key Responsibilities

  • Coordinate client requests and service delivery
  • Serve as a point of contact for assigned clients
  • Ensure timely communication and issue resolution
  • Maintain accurate client records and service documentation
  • Support account and operations teams
  • Monitor service quality and client satisfaction

Requirements

  • Experience in client services, coordination, or support roles preferred
  • Strong communication and organisational skills
  • Ability to manage multiple tasks and priorities
  • Client-focused and solutions-oriented approach
  • Experience in service-based environments is a plus

What We Offer

  • Competitive salary package
  • Collaborative and professional work environment
  • Career progression opportunities

Accounting Team Member

Location: Remote

Role Overview
We are looking for an Accounting Team Member to support day-to-day financial operations and reporting. This role is ideal for someone detail-oriented, reliable, and interested in developing a career in finance and accounting.

Apply for this role

Key Responsibilities

  • Assist with bookkeeping and financial record-keeping
  • Process invoices, payments, and expense reports
  • Support month-end and reporting activities
  • Maintain accurate financial documentation
  • Assist with reconciliations and audits
  • Collaborate with finance and operations teams

Requirements

  • Basic accounting or finance experience preferred
  • Strong attention to detail and numerical accuracy
  • Proficiency in spreadsheets and accounting tools
  • Organised, dependable, and process-driven
  • Willingness to learn and grow within the finance function

What We Offer

  • Competitive salary
  • Supportive finance team and training opportunities
  • Long-term career development

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