Last Updated: January 2026
1. Introduction
Welcome to 360Signum. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
360Signum is a global leader in asset and hospitality management, providing end-to-end solutions for property owners, developers, and investors.
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us using the details provided in Section 12.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register for our services
- Express interest in obtaining information about our property and hospitality management solutions
- Contact us for customer support or inquiries
- Subscribe to our newsletter or marketing communications
- Attend our events or webinars
- Apply for employment opportunities
Personal information we may collect includes:
- Identity Data: Name, title, company name
- Contact Data: Email address, telephone number, postal address
- Professional Data: Job title, company information, business requirements
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: Information about how you use our website and services
- Marketing Data: Your preferences for receiving marketing communications
Automatically Collected Information:
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We also collect information about your browsing activities on our site.
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide, operate, and maintain our asset and hospitality management services
- Communication: To respond to your inquiries, provide customer support, and send administrative information
- Business Operations: To manage client relationships, process transactions, and fulfil contractual obligations
- Marketing: To send you promotional communications about our services, with your consent where required
- Improvement: To understand how our services are used and improve our offerings
- Legal Compliance: To comply with legal obligations and protect our legal rights
- Security: To detect, prevent, and address technical issues and fraudulent activity
4. Legal Basis for Processing (UK GDPR)
Under UK data protection law, we process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for specific processing activities
- Contract Performance: When processing is necessary to fulfil our contractual obligations
- Legitimate Interests: When we have legitimate business interests that do not override your rights
- Legal Obligation: When we must comply with legal or regulatory requirements
5. Sharing Your Information
We may share your personal information in the following circumstances:
Service Providers: We engage third-party companies and individuals to facilitate our services, including:
- Technology infrastructure providers
- Payment processors
- Marketing and analytics services
- Professional advisors (legal, accounting, consultancy)
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business
Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety
With Your Consent: When you have provided explicit consent for specific sharing purposes
We require all third parties to respect the security of your personal data and treat it in accordance with applicable law.
6. International Data Transfers
As a global company, 360Signum may transfer your personal information to countries outside the United Kingdom. When we do so, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the UK Information Commissioner’s Office
- Adequacy decisions recognising equivalent data protection standards
- Other legally approved transfer mechanisms
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary based on:
- The nature of our relationship with you
- Legal and regulatory requirements
- Our legitimate business interests
When your information is no longer required, we will securely delete or anonymise it.
8. Your Data Protection Rights
Under UK data protection law, you have the following rights:
- Right of Access: Request copies of your personal information
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 12.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies are small data files placed on your device.
Types of cookies we use:
- Essential Cookies: Necessary for website functionality
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable personalised features
- Marketing Cookies: Track your activity to deliver relevant advertisements
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.
For detailed information, please refer to our Cookie Policy.
10. Security of Your Information
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication procedures
- Staff training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Contact Us
If you have questions, concerns, or wish to exercise your data protection rights, please contact us:
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this page indicates when this policy was last revised.
We will notify you of any material changes by posting the new Privacy Policy on our website and, where appropriate, by email notification.
15. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
By using 360Signum’s services, you acknowledge that you have read and understood this Privacy Policy.